Shipping Policy

Effective Date: July 2, 2026

Thank you for shopping with Healing Heaven.

We strive to process and deliver every order as quickly and efficiently as possible. Please read our Shipping Policy before placing your order.

Order Processing

Once your order is placed and confirmed (whether Cash on Delivery (COD) or Prepaid), it enters our processing system.

Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.

During periods of high order volume or unforeseen circumstances, processing times may be slightly longer.

Shipping Time

After your order has been dispatched, estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days

Please note that these are estimated delivery timelines and may vary depending on your location, courier partner, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Healing Heaven may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, you will receive shipment details, including a tracking number (where available), through the contact information provided during checkout.

You can use the tracking details to monitor the progress of your shipment.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

Full name
Mobile number
Complete address
Landmark (if applicable)
PIN code

Healing Heaven is not responsible for delivery delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete information provided by the customer.